I see, thank you. is there any way I can pay extra 20$ and change that to the full content? i didn't read carefully when making the purchase. the starter pack isn't useful for me I think.
No, unfortunately, due to how itch.io works, if you haven't downloaded it, all you can do is request a refund. If you've already downloaded it, send me your email address again and I'll refund you so you can complete the purchase.
thanks. that means i can make the full purchase first and request a refund after. Another question i have is will I have access to your future update as well? i saw some notes above but kind of doubt what I read since i failed once.
[Occurs rarely] If, after purchasing this package, you do not see all the assets and only the free ones are displayed, please do not be alarmed! This is a known issue with the itch.io platform.
To resolve this, please leave us a comment with the email address (or an identifiable part of it) used for the purchase. We will contact you to fix the issue.
(For security reasons, you do not need to provide the full email address; an identifier such as `user***@example.com` is sufficient.)
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ni***,***l@gmail.com
i got this problem
(For security reasons, you do not need to provide the full email address; an identifier such as `user***@example.com` is sufficient.)
Your payment history shows that you paid $4.99 for the starter pack, but the full content is worth $25.
Your payment history shows that you paid $4.99 for the starter pack, but the full content is worth $25.
I see, thank you. is there any way I can pay extra 20$ and change that to the full content? i didn't read carefully when making the purchase. the starter pack isn't useful for me I think.
No, unfortunately, due to how itch.io works, if you haven't downloaded it, all you can do is request a refund. If you've already downloaded it, send me your email address again and I'll refund you so you can complete the purchase.
thanks. that means i can make the full purchase first and request a refund after. Another question i have is will I have access to your future update as well? i saw some notes above but kind of doubt what I read since i failed once.
Yes, there is a file called link updates, and you can remind me which email it is if you are unable to refund it yourself.
⚠️ Important Notice ⚠️
[Occurs rarely] If, after purchasing this package, you do not see all the assets and only the free ones are displayed, please do not be alarmed! This is a known issue with the itch.io platform.
To resolve this, please leave us a comment with the email address (or an identifiable part of it) used for the purchase. We will contact you to fix the issue.
(For security reasons, you do not need to provide the full email address; an identifier such as `user***@example.com` is sufficient.)