If when you buy this package (pay 25 usd) you only see the free packages, please write in a comment your email with which you made the purchase.
It is a problem that happens from time to time, I have reported and many people have also reported this problem to itch.io but they don't give any solution and just ignore the issue.
If you have this problem I will contact you by mail, using the email you wrote in the comments.
Hi, your art looks great! I bought this pack as part of the bundle you're running, but I seem to only have access to the Free Characters/Backgrounds from this pack. Is this intended, or is this part of the error you mentioned? If it's the error, the email associated with my itch.io account is shentzuchien@yahoo.com. I hope to hear from you soon, thanks!
*Rarely happens* If when you buy this asset pack, you can't find the files or they don't appear on the page, please leave your email with which you made the purchase, and I will contact you.
This is a problem that has been happening for more than 1 month and itch.io does not give a clear solution.
Hey, I bought the Combat RPG Full Collection pack a few days ago, and I didn't get the paid files for this kit. The email used for this purchase is psychogoldfishjr@gmail.com.
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Attention
If when you buy this package (pay 25 usd) you only see the free packages, please write in a comment your email with which you made the purchase.
It is a problem that happens from time to time, I have reported and many people have also reported this problem to itch.io but they don't give any solution and just ignore the issue.
If you have this problem I will contact you by mail, using the email you wrote in the comments.
No option to buy the paid version. It says nothing about a minimum price or anything.
I don't understand your problem, please reload the page or use another browser.
shopping is working fine.
Hi, your art looks great! I bought this pack as part of the bundle you're running, but I seem to only have access to the Free Characters/Backgrounds from this pack. Is this intended, or is this part of the error you mentioned? If it's the error, the email associated with my itch.io account is shentzuchien@yahoo.com. I hope to hear from you soon, thanks!
the packages have already been sent, they are in a link to drive, please check in spam or something similar if necessary.
Received and the art looks good, thank you!
NOTICE!
*Rarely happens* If when you buy this asset pack, you can't find the files or they don't appear on the page, please leave your email with which you made the purchase, and I will contact you.
This is a problem that has been happening for more than 1 month and itch.io does not give a clear solution.
Hey, I bought the Combat RPG Full Collection pack a few days ago, and I didn't get the paid files for this kit. The email used for this purchase is psychogoldfishjr@gmail.com.
the packages have already been sent, they are in a link to drive, please check in spam or something similar if necessary.